What is a Service Level Agreement?
A service level agreement is a commitment between two parties, the client, and the service provider. It is a formal written document that outlines the terms, expectations, and standards of care between the physiotherapist and the patient.
An SLA defines the scope of services, treatment goals, scheduling, communication methods, responsibilities of both parties, and any other relevant details related to the patient’s care. The SLA aims to ensure transparency, clarity, and a mutual understanding of the therapeutic relationship and the services being provided.
Our Service Level Agreements
Our reports are detailed and comprehensive leaving no area of need undiscovered. We are able to complete the assessment, progress and discharge proformas needed by specific companies relating to clients.
We use objective, condition specific outcome measures with all our clients to monitor change over time. Outcome measures include range of movement, photographs, video analysis, CPIP assessments, functional tests such as the timed up and go, Tinetti, Berg, GMFM, Goldsmiths Assessment of Body Symmetry and the Biodex Gait Trainer 3 parameters.
It’s important to measure and understand change over time, we will keep you up to date with you or your client’s progress.
Benefits of having a Service Level Agreement
There are lots of benefits to having a Service Level Agreement. Some of the key advantages include:
- Clear Expectations
- Holds Accountability
- Legal Protection
- Resource Planning
We Can Help
We are a team of highly experienced paediatric and adult treating physiotherapists across the North West of England. We are all HCPC registered and members of the Chartered Society of Physiotherapists.
With a wealth of knowledge and skills in paediatric and adult rehabilitation, you know you’re in safe hands.
You can contact us for a free telephone consultation to discuss arranging a Service Level Agreement. Please get in touch below.
Next steps
We understand that the prospect of treatment can be daunting. To help make your experience as comfortable and as stress-free as possible, our team of therapists will work with you to create a bespoke therapy plan. If you’re interested in learning more about our sderial casting services or if you have any questions, please get in touch with our friendly team.
Call 01282 222720 or email info@letsgophysio.co.uk.
Get in touch with a member of our friendly team
Office 3
Northlight Estate
Northlight Parade
Nelson
BB9 5EG
Make an enquiry
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